UK's no. 1 C2C package provider

Booking Terms and Conditions

All holidays operated by C2C Hassle Free are sold to you subject to the following conditions;

Your Holiday Financial Protection

All moneys paid by the Client under this contract, are held in a Trust Account, controlled by a trustee acting on your behalf. These moneys are not released to the Company until your holiday has been completed or, in the event of a cancellation, the contract has been completed in accordance with the booking conditions. This fully complies with UK law, as defined in The Package Travel, Package Holidays and Package Tour Regulations 1992, and is for the protection of you, the consumer.

1. Booking

To book send in a completed form and the Company will invoice you for the total cost less deposit paid. The booking is not accepted until the date on this invoice. Final payment must be made on arrival.

2. Your contract with us

Details of exactly what is and is not included in your contract with the Company are shown in the current tour itinerary. You should be familiar with the details of this before booking.

3. Cancellation by you

On receiving written notice of your cancellation you will be charged the following part of your tour cost, as a cancellation fee:

  • Days before departure charge made
  • more than 55 deposit lost only
  • 41-55 greater of deposit or 50%
  • 28-41 greater of deposit or 80%
  • 15-27 greater of deposit or 90%
  • less than 15 100%

4. Cancellation by us

The Company will only cancel your tour if a) it is forced to do so by unusual or unforeseeable circumstances, such as war, unrest or b) the minimum number of bookings required to operate the tour has not been reached.

5. Minimum Numbers

If the minimum number of clients for a tour, as shown on our website, is not reached by 4 weeks before departure we reserve the right to cancel the tour and/or make significant modifications to the tour.

6. Cancellation by the Company

If the Company cancels your tour you will be offered an alternative. If this is not acceptable the Company will refund monies received in respect of the cost of the tour. We will not be liable for any other expenses which you have incurred as a result of your booking.

7. Tour Changes

This type of adventure holiday will always be subject to changes in the itinerary and it is a fundamental condition of your booking that you accept this. You must accept that the web site dossiers are you give you a guide as to what to expect from your holiday but that there will still be considerable flexibility when on the tour. You will not be refunded for any services not utilised.

8. Safety

Cycling is a dangerous activity and risks involved should be considered before undertaking the trip. The route is mostly quiet roads. All persons undertaking the trip do so at their own risk. C2C Hassle Free cannot be held responsible for accidents or damage to equipment whilst on the trip.

9. Contract

By paying your deposit you are agreeing to booking conditions laid out above. C2C Hassle Free will carry out our obligations as detailed in your package itinerary.